Terms of Use

Velnorvia™ · Customer information

Rules for using this website.

These Terms of Use govern access to and use of the Velnorvia™ website, content, features, and communications. Purchase terms are addressed separately in our Terms and Conditions.

Last updated: October 23, 2026

By accessing or using the website, you agree to these Terms of Use. If you do not agree, do not use the website.

01

Permitted use

You may browse the website and use its features for personal, lawful, non-commercial shopping and customer-service purposes. You are responsible for complying with laws that apply to your use.

02

Prohibited conduct

You may not interfere with security or operation; introduce malware; scrape or harvest data without authorization; impersonate others; submit false, infringing, abusive, or illegal content; evade access controls; reverse engineer protected functionality; or use the website to violate law or third-party rights.

03

Accounts and credentials

If account features are available, provide accurate information and protect credentials. Notify us promptly of suspected unauthorized access. You are responsible for activity under your account to the extent permitted by law.

Intellectual property

The website and its text, design, layout, graphics, logos, product presentation, photographs, and other content are owned by or licensed to us and protected by applicable intellectual-property laws. No rights are transferred except the limited permission to use the website under these terms.

User submissions

If you submit reviews, photos, comments, or other content, you confirm you have the necessary rights and that the content is lawful and accurate. You grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, adapt for formatting, and use the submission for operating and promoting the store, subject to applicable law and our Privacy Policy.

Third-party links and services

The website may link to or use third-party services, including commerce, payment, delivery, analytics, or advertising services. Third parties control their own services and terms. A link does not imply endorsement, and we are not responsible for third-party content or practices except where applicable law provides otherwise.

Availability and changes

We may maintain, change, suspend, or discontinue website content or features. We do not guarantee uninterrupted or error-free availability. We may restrict access where reasonably necessary for security, compliance, maintenance, or misuse prevention.

Disclaimers and liability

The website is provided on an “as available” basis to the extent permitted by law. Nothing here excludes mandatory consumer rights or liability that cannot be excluded. To the maximum extent permitted by law, we do not accept liability for indirect or unforeseeable loss arising solely from website use, outages, or third-party services.

Privacy and advertising technologies

Our Privacy Policy explains information practices, cookies, AppLovin advertising services, consent choices, and privacy rights. If AppLovin website technologies are enabled, required notice and consent controls must be operational before applicable non-essential processing.

Enforcement, changes, and contact

We may investigate misuse and suspend access where appropriate. These terms may be updated prospectively, with the current date shown above. If any provision is unenforceable, the remainder continues. Questions may be sent to service@velnorvia.com.

Business information

Company Details

Official contact information for Velnorvia™. Please include your order number when contacting support about an order.

Brand NameVelnorvia™
Legal Company NameGuangzhou Bishe Trading Co., Ltd.
OwnerHuang Zheng
Business AddressRoom 301, No. 11, Lane 5, Haoju Street, Shipai, Tianhe District, Guangzhou
Service Hours8:00 AM–10:00 PM daily (local business time)